Our Values

Professional And Cultural Transition (PACT)

Jigsaw Creative Care work to an ethos of Dignity, integrity, Openness and Resilience. To embed these qualities Jigsaw have committed to work to the principles of the PACT initiative with the view of creating an enjoyable and professional work place for our staff and continual improved support for those people we support.

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The PACT toolkit was originally set up by the NHS and is based on the principles of the work undertaken by Hull University Teaching Hospitals NHS Trust. The aim is to help educate and empower staff to improve professionalism within their organisation.

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After looking at how successful this had been for the NHS it was agreed to adopt, adapt and implement a similar PACT toolkit at Jigsaw. This toolkit has been designed to help embed the PACT programme into the organisation. The toolkit provides practical information, advice and solutions whether it is used within a small team, department or the whole organisation, the information and tools provided are applicable to equip staff to deal with unprofessional attitudes and behaviours which may occur within the workplace. We believe this approach will help to empower individuals within Jigsaw to challenge inappropriate behaviour and reinforce the organisation's values and behaviours as well as promoting and showcasing the good work that is carried out by Jigsaws dedicated staff teams.

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Our PACT Champions range from new staff members to managers, they work within their services alongside their colleagues to showcase the values of the organisation and the PACT programme. Our champions collect data and information from the views of the people we support, staff opinions and direct observations across all of our services. The data will then be used to look at how as an organisation we can improve our performance as a provider and employer.

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PACT gives everyone the opportunity to be part of the ever-evolving development and growth of Jigsaw Creative Care and importantly gives everyone a voice and the chance to express their ideas and views.

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