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Welcome
Jigsaw Creative Care Limited are a family run, support provider based in the South East of England providing unique & tailored support to adults and children with Autism and complex needs. Jigsaw was established in 1996. We aspired to provide necessary support tailored to the individual needs of people. Our aim was, and is, to enable and empower people to live fulfilling and purposeful lives through the provision of equal opportunities .
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Our Head Office in situated in Beech Hill, Reading.
We employ teams of dedicated specialist support workers. We have comprehensive training and development plans for staff that equip them with specialist skills and knowledge. What's of paramount importance is that staff share our ethics, morals and values and have commitment to providing the highest quality support possible.
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As a family business our business is about our intrinsic and whole-hearted values, We provide person-centred solutions and our hallmark is the personal touch and an inspirational level of service and commitment.
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Our vision and mission is the people we support fulfilling their potential in every sense and achieving equal rights in every sense. Our mission is to enable and empower people to live their best life; to live a life full of meaning and purpose.​ We want people to build meaningful relationships and live meaningful experiences. The quality of someone’s life is the measure of our success. We are a niche provider offering specialist, bespoke services tailored to the strength and needs of individuals.
This group includes people who present with behaviours of concern, Over the years we have developed a workforce and specialisms that mean we are skilled at understanding and meeting peoples needs in a strengths-based, creative and innovative way.​We pride ourselves on being the peoples choice and we want our services to be valued because we go that extra mile.
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The process of supporting people begins with a comprehensive assessment. For people who present behaviours of concern this includes functional assessment so that the function of their behaviours is as far s possible properly understood.​ We look at. and consider, peoples behaviours of concern through the Polyvagal Lens. We understand people’s behaviours have served an important function and to change this we need to understand the context and work with them to change this. In the words of Carl Jung :
"Real change comes from within".
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All behaviour has a function and understanding this may lead to real opportunities for person centred ways of changing behaviour. This means we need to create the very best environments where people feel safe and valued and as if they belong. This may mean we need to change the environment or teach new skills.​ Many of the people we support have experienced traumatic experiences and we need to understand this in the context of Trauma Informed Care and Maslow’s Hierarchy (1970).​ We recognise quality of life is both an outcome and an intervention. When people are living their best life then the likelihood of incidents triggered by externally triggered events is substantially reduced.
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​​​We very much recognise the importance of partnerships. Everyone involved has a lot to contribute and offer us. For this reason we aim to involve everyone in everything we do including the day to day running of Jigsaw. We operate in a spirit of co-production. The people we support are really at the heart off all that we do.​ We are a learning organization and our culture is about professionalism and constant cultural transformation and evolution.​ Our staff and the people we support have co-produced our vision and our Mission Statement. At our centre is the commitment to reflection growth and continuous development. We are a dynamic organization and we are always ready to listen and learn.
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If you feel we could be of service then please contact us for an informal discussion.
Jigsaw is a family business operating since 1996
Conflict of Interest Disclosures
Jigsaw is a family business operating since 1996. As we've grown and developed we've recognised the importance of ensuring that any perceived or real COI are declared. People with the following names are usually related and members of the founders family:
Woods
Carlisle
Dharann
Nash
When considering the potential for COI we are mindful of ensuring systems, structures, policies and procedures are in place to ensure all COI issues are disclosed and addressed. Openness and transparency are vitally important and we recognise this as being an integral part of an open culture.
If there is any aspect of this information you'd like to discuss with someone independent then please see the contact details we have set out below
If you are concerned about a family member in terms of safeguarding, practice or other concerns then please be reassured that you can report anonymously using Safe-Call or by contacting CQC. Police or the local authority. Alternatively you can contact an independent consultant associated with Jigsaw. This also applies to raising concerns about Jill Woods the founder of Jigsaw. Independent Consultants details:
Anne Doswell-Moore
Simon Clarke
Our aim is to ensure that Jigsaw is a healthy and democratic place to work. and be part of.
Equality for all workers and people , including family members, is an important objective. If you feel a family member is receiving preferential treatment or a material advantage or have any other concerns then please bring this concern to the fore.
The Registered Managers are not related to family members.
Steve Swift
David Millward
If family members are involved in your care, or your family members care, we will endeavour to make you aware.
Family members will not line-manage family members. A family member will not investigate or take part in meetings where concerns are being raised about a family member. We will endeavour to check and to make disclosures around attendance at meetings before meetings start.
As a long serving family business we will do our best to operate with complete openness and transparency. If you believe we fall short of this ambition then please bring any such occurrence to our attention.
Jill Woods has an email signature that sets out the names that indicate family members for ease of reference.